Privacy Policy
1. Introduction
Phodes (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or engage with our services.
2. Information We Collect
We may collect personal information including:
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Name
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Email address
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Phone number
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Business information
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Any details submitted through contact forms or enquiries
We may also collect non-personal data such as:
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Browser type
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IP address
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Pages visited
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Time spent on our website
3. How We Collect Information
We collect information when you:
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Fill out a contact form
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Contact us via email or phone
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Use our website
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Engage with our services
4. How We Use Your Information
We use your information to:
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Respond to enquiries
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Provide services
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Improve our website and user experience
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Send updates or marketing communications (if you opt in)
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance your experience and analyse website traffic.
We may use tools such as:
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Google Analytics
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Meta (Facebook) Pixel
You can disable cookies through your browser settings.
6. Disclosure of Information
We do not sell your personal information.
We may share information with trusted third parties where necessary, including:
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Hosting providers
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Analytics platforms
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Marketing tools
These providers are required to protect your information.
7. Data Security
We take reasonable steps to protect your information from misuse, loss, or unauthorised access. However, no method of transmission over the internet is completely secure.
8. Access & Correction
You may request access to your personal information or ask us to correct it at any time by contacting us.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Phodes
Email: info@phodes.com.au